Responsible Gambling

Understanding Gambling Risks

All forms of gambling — including sports betting, casino gaming and virtual sports — involve financial risk. There is no strategy, system or method that guarantees a winning outcome. You may lose some or all of your stake on any given bet or game session. The house edge means that, over time, the operator retains a statistical advantage on all casino games. Pool betting returns are variable and cannot be confirmed in advance.

Gambling should be treated as entertainment, not as a means to make money or recover financial losses.

Minimum Age

You must be at least 18 years of age to register and gamble on this platform. In some jurisdictions, the minimum legal gambling age may be higher. It is your responsibility to comply with the age requirements applicable in your jurisdiction. We carry out age verification checks on all accounts and reserve the right to request proof of age at any time.

If you are aware of a minor attempting to access this platform, please contact us immediately at support@lberta4.slonik.store.

Recognising Problem Gambling

Problem gambling can affect anyone. Some signs that gambling may be becoming a problem include:

• Spending more money or time gambling than you intend to.
• Chasing losses by placing further bets to recover previous losses.
• Neglecting responsibilities, relationships or health due to gambling.
• Feeling anxious, stressed or irritable when not gambling.
• Borrowing money to fund gambling activity.
• Concealing your gambling from family or friends.
• Gambling as a way to escape stress or problems.
• Continuing to gamble despite negative consequences.

If any of these apply to you, please consider using our responsible gambling tools or contacting a support organisation.

Deposit Limits

You can set a deposit limit on your account to control the maximum amount you can deposit over a daily, weekly or monthly period. Reducing a deposit limit takes effect immediately. Increasing a deposit limit may be subject to a cooling-off period to ensure the decision is considered.

Loss Limits

A loss limit restricts the total amount you can lose within a defined period (daily, weekly or monthly). If your losses reach the set limit, you will be unable to place further bets until the period resets. Loss limits can be set from your account settings.

Session Limits

A session limit restricts the total time you can spend actively gambling within a single session or over a defined period. You will be notified when your session limit is approaching and will be unable to continue gambling until the limit resets.

Reality Checks

Reality checks are periodic reminders that appear during your gambling session to inform you of how long you have been gambling and how much you have wagered. These prompts are designed to encourage you to take breaks and remain in control of your gambling activity.

Cooling-Off Periods

A cooling-off period temporarily suspends access to gambling features for a set period of your choosing. During a cooling-off period, you will not be able to place bets or play casino games, and you will not receive promotional communications. Cooling-off periods can be set from your account settings. Once activated, a cooling-off period cannot be shortened or reversed until it expires.

Self-Exclusion

Self-exclusion allows you to exclude yourself from gambling on this platform for a specified period or permanently. To request self-exclusion:

1. Contact our support team via the Contact Us page or email support@lberta4.slonik.store.
2. State that you wish to self-exclude and specify the period (minimum period to permanent).
3. Once confirmed, your account will be restricted immediately.
4. During self-exclusion, you will not receive any promotional communications.
5. Self-exclusion cannot be reversed until the agreed period has expired.
6. To request permanent self-exclusion, contact support directly.

We strongly recommend that players seeking self-exclusion also contact national self-exclusion schemes available in their jurisdiction, as self-exclusion on this platform does not extend to other gambling operators.

Account Restrictions

In addition to self-exclusion, you may request temporary account restrictions including gambling session suspensions and cooling-off periods. You may also request that we prevent you from removing responsible gambling restrictions for a defined period. Contact our support team to discuss the options available to you.

Risks of Live Betting

Live (in-play) betting carries additional risks compared to pre-event betting. Decisions must be made quickly, which can increase the risk of impulsive gambling behaviour. Pool conditions change rapidly during live events. We strongly recommend setting firm pre-session limits before participating in live betting.

Chasing Losses

Chasing losses — placing further bets to try to recover previous losses — is one of the most common signs of problem gambling. Increasing your stakes in response to losses is likely to result in larger losses. If you find yourself chasing losses, please stop gambling and consider contacting a support organisation.

Support Organisations

If you are concerned about your gambling, please contact one of the following organisations:

Contact Us

For any responsible gambling queries, please contact our support team at support@lberta4.slonik.store or visit the Contact Us page.