1. Introduction
This Privacy Policy explains how BetChannel CA collects, uses, stores and shares personal information when you visit lberta4.slonik.store, create an account, contact our support team or use any of our sportsbook, pool betting, online casino and virtual sports information services.
We collect only the information we need to run the service, meet our legal obligations and protect players. We do not sell personal information. This policy should be read together with our Terms and Conditions and Cookie Policy.
2. Data Controller
The organization responsible for your personal information is Brickvale Media Limited, company registration number 000029268, with its registered address at 56 Daly Street, Belize City, Belize District, Belize. Questions about this policy or about your personal information can be sent to support@lberta4.slonik.store; please write "Privacy" in the subject line so that your request is routed to the person responsible for privacy matters.
3. Personal Information Collected
Depending on how you use the website, we process the following categories of information:
- Identity and contact details: first name, last name, date of birth, email address, phone number and province or territory of residence.
- Account credentials: your password, which we store only as a one-way cryptographic hash. Our staff cannot see it.
- Verification documents: government-issued photo identification and proof of address, when you take part in identity verification.
- Account settings: deposit limits, loss limits, session limits, reality check intervals, cooling-off and self-exclusion periods, and your marketing preference.
- Account activity: sign-in times, sign-outs, changes to limits and settings, and the IP address used for each of these events.
- Support correspondence: the name, email address, support category, subject and message you submit through our contact form, together with the IP address of the submission.
- Technical information: data your browser sends with every request, described under Device Information below.
4. Account Registration
When you register we ask for your first and last name, email address, date of birth, province or territory, phone number and a password, and we ask you to confirm that you accept our Terms and Conditions and meet the minimum age. We use your date of birth and province to apply the correct minimum gambling age (18 in Alberta, Manitoba and Quebec; 19 elsewhere) and to refuse registrations from jurisdictions we do not serve, including Ontario. Marketing communications are optional and are only sent if you tick the opt-in box.
5. Identity Verification
Before deposits, wagering or withdrawals can be enabled, we must confirm your identity, age and place of residence. When you request verification from your account, our support team contacts you by email and asks for a valid government-issued photo ID and a proof of address dated within the last three months, such as a utility bill or bank statement. We use these documents only to verify you, to prevent fraud and money laundering, and to meet our regulatory obligations. We may compare the information you provide against independent records where the law permits it.
6. Financial Information
Payment processing is not yet enabled on the website, so we do not currently collect card numbers, bank account numbers or cryptocurrency wallet addresses. When payment methods are activated for a verified account, the relevant payment details will be collected by or on behalf of the payment provider you choose, and we will keep a record of each transaction (amount in CAD, date, method and status) as required for accounting, anti-money-laundering and dispute purposes. This policy will be updated before any such processing begins.
7. Betting Activity
Once wagering is enabled for your account, we will record each pool bet you place, including the event, market, selection, stake, the time of placement, the final pool dividend and the settlement result. This history is shown to you in your account and is used to settle bets, apply your loss limits, investigate disputes and detect patterns that may indicate harmful gambling or fraud.
8. Casino Activity
When casino and virtual sports games become available, we and the licensed game providers will record game rounds, stakes, outcomes and session times. This information is used to settle play, apply your limits and reality checks, investigate technical issues and meet record-keeping requirements.
9. Geolocation Data
Online gambling rules differ between provinces, so we must know where you are. At present we rely on the province you declare at registration, the address on your verification documents and the IP address of your requests. If additional location checks become necessary before wagering is enabled, we will explain them in your account and in this policy before they are used. We do not access precise device location through your browser.
10. Device Information
Like any website, our servers receive your IP address, browser type, operating system, the page requested and the referring page. Our hosting provider keeps this information in server logs for security and troubleshooting. We also keep a hashed (non-reversible) form of your IP address for up to 24 hours to limit repeated sign-in attempts and spam submissions.
11. Cookies
We use one essential cookie, bcsid, which keeps you signed in and protects forms against cross-site request forgery. Your browser also stores two small local storage values: age_confirmed (your answer to the age gate) and cookie_pref (your cookie choices). Full details are in our Cookie Policy.
12. Analytics
No analytics tools are currently installed on the website. If we introduce analytics in the future, they will only run after you accept analytics cookies in the cookie banner or in Cookie Settings, and this policy and the Cookie Policy will be updated to name the provider and the data involved.
13. Marketing
We only send marketing emails if you opted in at registration or later in your account. You can withdraw consent at any time in Account > Profile or by replying to any marketing message. We never send marketing to customers who are in a cooling-off or self-exclusion period, and we do not use third-party advertising cookies.
14. Third-Party Services
The website relies on a small number of external services:
- Hosting: our web server and database files are operated by our hosting provider, which processes data only on our instructions.
- Sports schedule data: fixtures and scores are retrieved by our server from a public sports data feed. No personal information is sent to this feed. Team logos are loaded by your browser from the feed's image servers, which receive your IP address in the process.
- Web fonts: typefaces are delivered by Google Fonts, which receives your IP address when the font files are requested.
- Email: support replies and account emails, such as password reset links, are sent through our mail server.
15. Data Sharing
We share personal information only where it is necessary:
- with service providers acting on our behalf (hosting, email, identity verification and, once enabled, payment providers);
- with the Kahnawà:ke Gaming Commission or other competent authorities when we are legally required to;
- with law enforcement or financial intelligence units when required by anti-money-laundering or fraud prevention law;
- with professional advisers such as auditors and lawyers under a duty of confidentiality.
We do not sell or rent personal information to anyone.
16. International Data Transfers
Our operator is incorporated in Belize and our service providers may store or process information outside Canada. When information leaves Canada, it may be accessible to authorities in the country where it is held. We use contractual and technical safeguards to give it a level of protection comparable to that required by Canadian privacy law.
17. Data Retention
We keep account information for as long as your account is open. After an account is closed, we keep identity, verification and transaction records for the period required by applicable anti-money-laundering and gaming record-keeping rules, after which they are deleted or anonymized. Self-exclusion records are kept for at least the length of the exclusion so that it can be enforced. Support messages are kept for up to two years. Rate-limiting data is deleted after 24 hours.
18. User Rights
Under Canadian privacy law, including PIPEDA and, for residents of Quebec, the Act respecting the protection of personal information in the private sector, you may:
- ask whether we hold personal information about you and request a copy of it;
- ask us to correct information that is inaccurate or incomplete;
- withdraw consent to optional processing, such as marketing;
- ask us to delete information we are not legally required to keep;
- complain to the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.
Most profile details can be updated directly in your account. For other requests, email support@lberta4.slonik.store. We may ask you to confirm your identity before acting on a request and will respond within 30 days.
19. Data Security
The website is served only over encrypted HTTPS connections. Passwords are stored as salted hashes, every form is protected against cross-site request forgery, repeated failed sign-ins temporarily lock the account, and account data is stored outside the public part of the web server. Access to customer records is limited to authorized staff. No system is completely secure, so please use a unique password and tell us immediately if you suspect unauthorized access to your account.
20. Contact Information
Brickvale Media Limited
56 Daly Street, Belize City, Belize District, Belize
Email: support@lberta4.slonik.store
You can also reach us through our contact form.
21. Policy Updates
We will update this policy when our services or legal obligations change, for example before payments or wagering are enabled. The date at the top of the page shows when it was last revised. If a change materially affects how we use information you have already given us, we will notify account holders by email before the change takes effect.